Questions & answersVideo for the whole soccer club

Questions & answers

What clubs want to know before getting started.

Clear answers to the most common questions about the camera, software, streaming, club use and data protection.

BENarena records matches and training. The club organises streaming, access rules and the handling of stored videos separately.

Recordings and software

The BENarena software offers panorama, AI and manual recording modes. The camera can record matches and training locally. Automatic performance data are not included.

Streaming and viewers

For a live stream, the club needs internet at the ground and an additional streaming platform. The club chooses the provider and shares the link.

Data protection and access

Recordings are processed and stored locally. The club decides who has access, how videos are used and when they are deleted. For youth teams, it clarifies any necessary consents.

Questions & answers

Setup and costs

The club mounts the camera using the instructions; STAIDIUM calibrates it once. Price and term are set out in an individual written quote.

FAQ

Frequently asked questions

Can members, parents and grandparents follow a match from home?

Yes, if the club streams matches at its BENarena ground via an additional streaming platform. BENarena does not come with its own streaming platform. The stream needs internet at the ground; the club chooses and runs the provider. Viewers get the stream link and any login details directly from the club. Independently of this, the camera can record locally. A recording stored locally offline is not automatically available online; whether the provider allows viewing later depends on its features and settings. BENarena does not record away matches at other grounds.

Do parents automatically see stored videos of their child?

No. Parents do not get automatic access to stored recordings. Before getting started, the club clarifies who accesses videos internally and how they are used. A selected scene can complement a development talk with the player and their family. The club also clarifies the necessary consents.

Can the camera record without internet?

Yes. The camera can record matches and training locally, offline. A live stream needs internet at the ground.

How can our club approach sponsors around the live stream?

The club can feature regional partners in match announcements and match reports on its own channels. With BENarena, it captures matches and training on video; the club decides for itself which content and partner mentions it shows. Logos, ad overlays and viewer numbers in the live stream depend on the chosen platform.

What is included in the BENarena starter package?

The package includes the BENarena camera, a connectivity box, the BENarena software and the soccer AI. BENarena gives you panorama, AI and manual recording modes for matches and training. A dedicated streaming platform and more advanced analysis features are not included.

What recordings can BENarena create?

Panorama captures the whole pitch. In AI mode, the soccer algorithm follows the play automatically. In manual mode, you can record individual drills such as free kicks or goalkeeper training. Coaching staff can use the videos for match reviews. Automatic match or performance data are not part of the starter package.

What can coaches do with the BENarena software?

The BENarena software offers three recording modes: panorama captures the whole pitch, in AI mode the soccer algorithm follows the play automatically, and in manual mode you film individual drills. You operate the BENarena software via the connectivity box's network. Recording also works offline; a live stream needs internet and an additional streaming platform.

Can several teams and coaches use the same camera?

Yes. The camera stays permanently at the ground and is intended for several teams. Your admin sets up access for your coaches. STAIDIUM shows them how to do this and how to retrieve finished recordings during the introduction.

Is there a fixed quota for recordings or teams?

The starter package is designed as an unlimited package with no fixed recording quota, for several teams. The term and specific conditions are set out in the quote.

How are videos processed and stored?

The camera processes and stores recordings locally, not in an external cloud. For a live stream, the club uses an additional provider, whose data protection and storage rules apply to the broadcast. Before getting started, the club clarifies who may access stored recordings, how they are shared and when they are deleted.

Can the club record training too?

Yes. BENarena is designed for matches and training – for example for match situations, positional play or clearly defined drills such as free kicks and goalkeeper training.

How does installation work?

We clarify the mounting location, power and connection. The club then mounts the camera itself using the installation instructions. Afterwards, the club and STAIDIUM arrange an appointment for a one-off calibration. On this occasion, a designated admin receives a short briefing on how to set up coach accounts and retrieve finished videos, and then sets up the accounts themselves.

What support and updates are provided during the term?

Software updates are included during the term. A defective camera or connectivity box will be replaced, provided it has been used as intended. The exact conditions are set out in the quote and contract. The start of the term and further conditions are set out in the individual quote and contract.

What does BENarena cost a club?

Before you decide, you receive a written quote with price and term. The club mounts the camera itself following the instructions. Depending on the connection and streaming provider, additional costs for internet or broadcasting may apply.

How can video support youth development?

With youth teams, the club, teams and families should clarify before recording what local videos are used for and who may see them. A live stream is a separate step: the club clarifies with the provider whether and how viewer access can be restricted and whether additional consents are needed. Parents and external scouts do not get automatic access to stored videos.

Next step

Is BENarena right for your club?

Discuss the camera, use at your ground and the next steps directly with STAIDIUM.